Consumer product quality: MEPs take aim at dual standards
If a firm sells a product EU-wide, but with compositions that differ between countries, it must not label and brand it in a seemingly identical way, as this may mislead consumers, say MEPs.
Many tests and surveys done in several EU member states, mainly in Central and Eastern Europe, have proven that products advertised and sold under the same brand and seemingly identical packaging in fact differ in composition and ingredients, to the detriment of consumers.
These differences were found not only in food products, such as fish fingers, instant soup, coffee and soft drinks, but often also in non-food products, including detergents, cosmetics, toiletries and products intended for babies.
In a report approved by 33 votes to three, with one abstention, Parliament’s Internal Market and Consumer Protection Committee recommends several measures at EU and national levels to tackle the “dual quality” problem.
Rapporteur Olga Sehnalová (S&D, CZ) said: “Dual quality products undermine citizens’ confidence in the fair functioning of the EU internal market. If a product is sold under the same brand and packaging, it should have the same composition. If the manufacturer wants to customise a product, consumers have the right to know and be aware of this adjustment for each individual product”.
“We must ensure that all misleading practices are outlawed and that the proposed initiatives do not just remain on paper. In order to do so, the amendment to the Unfair Commercial Practices Directive, as proposed by the European Commission in April, is a good starting point. However, it needs several clarifications to work effectively. There must be neither second-class products, nor second-class consumers in the EU”, she added.